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I do more and talk less because that is how my true character shows itself.

So, time to give yourself another good talk, afirmation or just pepe talk.

It's the New Year, people are down after the holidays and tempers are short. What a normal person would accept at any other time suddenly becomes the biggest issue in the world.

As a artisan and crafter, your first love is what you make. But you have to sell that to make a living and that is when you have to interact with customers. Some a wonderful, some are not so wonderful.

It's times like this, I have to put on my big girl pants and make my customer service even more exceptional.

So, in this blog I'm going to give you a download with a difference.

Print this out, make yourself a cup of tea, sit down somewhere quietly and read it. It's my pep talk in a box for customer service to remind you when you have 'just one of those days' or you are loosing your motivation, that you are great with customers.

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